Often in a personal injury case, if you are the victim, you would think that you have to take action, but this is not the case. In almost every situation, the other party's insurer will call you before you even have time to think about the case or whether or not you have a claim to file. In some ways, this is good because it immediately gets the ball rolling on you getting compensated for your injury. It can also be bad in that you most likely did not even have time to contact your lawyer, so you will have to field the telephone call without legal advice. How should you handle it when the other party's insurer calls you?
Here are some tips on making the best of that telephone call so that it will not harm or hinder your personal injury claim later down the road.
Do not get too detailed in the information you provide. The insurance representative will ask you quite a few questions, but you do not need to get into the details until you have had time to talk to your lawyer. Instead, provide the basics, like your name, address and telephone number. It is also ok to tell them where you work and the type of work that you do. When the insurance company starts asking you about the accident and your injuries, it is absolutely vital that that you do not go into any details.
You should never give out details about the accident or injury without talking to your lawyer. This is for very simple reasons. Chances are, when you talk to the insurance company, you will still be upset, angry or rattled by the incident. You may not remember all of the details or you may later find out your injuries are more extensive. However, the insurance company could use anything you say against you and this could hinder your case later. When asked, simply say that the details will be discussed at a later point and time when it is appropriate.
Always remain polite and calm. You may think about the injury and you may become angry while on the telephone, but you will not want to do this. You may say things that could later hurt your case, or you could make an enemy when you need a friend to get the case settled more quickly. If you receive that insurance call before you have talked to a lawyer, follow this simple advice, and you will be able to handle it with ease.
If you have been injured in a car accident and would like to know more about your rights to receive compensation for your medical care and pain and suffering, contact the California car accident lawyers at Estey Bomberger for a free consultation with one of our experienced attorneys.
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